I recently attended a web-based company update by way of a quarterly PTC Virtual Corporate Visit. Over 500 people registered for the event that featured Jim Heppelmann, PTC’s President and CEO, as well as a customer, Dave Winter, VP R&D Lifetime Products. This time, though, I’ll focus on what Mr. Heppelmann had to say.

He started off by saying that PTC has a product and service advantage, meaning that PTC vision is being the premier provider of technology solutions that are transforming how products are created and serviced. PTC focuses on product companies and the processes that determine what and how they will create products and where and how those products will be serviced.

What PTC is offering is not just better products and services, but rather, a better way of creating products and services.

To explain what differentiates PTC’s offerings from ERP, Heppelmann said that ERP optimizes operations through operational coordination, while PTC optimizes product strategy (what-if) with strategy coordination during all phases of the product lifecycle with different functions within a manufacturing organization:
-Hardware and software engineering
-Supply chain and manufacturing
-Sales and service

(more…)