think3 MyTraining Provides Fast-Track to Proficiency Through Personalized, Just-in-Time Training
MyTraining is the newest component of think3's industry-leading Customer Care program. think3 Customer Care is a full-service training and support program that provides customers with the tools, services and flexibility they need to be successful. Customer Care is a key component of think3's business delivery model, which uniquely lowers customers' upfront risk and investment, removes barriers to adoption and accelerates time-to-benefits. As part of think3's Annual Subscription Fee (ASF), customers receive complete customer care, including anywhere, anytime support and personalized ongoing education now offered through MyTraining.
MCAD and PLM vendors largely rely on traditional classroom methods to provide training and educational support to their customers. This rigid, costly and time-intensive approach, where schedules, curriculum and content are defined by the vendor, does not meet the needs of design engineers. think3 has developed MyTraining to address these challenges and empower users by giving them ready access to the information and guidance they need, when they need it. While some vendors offer Computer Based Training (CBT), think3 is a step ahead of the industry, with an innovative e-learning program that provides the level of interactivity, personalization and the rich blend of media and content that is required for a truly effective solution.
think3's complete approach to providing training and customer care helps relieve the financial and resource burdens faced by managers of engineering groups. With think3, companies can organize their engineers' development plans according to their business objectives and priorities, without being constrained by the inflexible training approach offered by other PLM providers. MyTraining enables organizations to quickly and cost-effectively improve the skills of their design teams and augment their productivity.
"MyTraining, combined with think3's commitment to provide the highest- quality customer service, gives our designers the fastest path to proficiency," said Francesco Quercetti, Team Leader and Training Manager, iGuzzini. "think3 delivers on the promise of ease-of-learning and ease-of-use, providing our designers with the right tools and the utmost flexibility to learn at their own pace, on their own terms, and reach their target goals faster. For iGuzzini, this is e-learning at its best, freeing us to make bold designs and great products."
"think3 clearly recognizes the limits of traditional training models, particularly the high cost of on-site training," said Ray Kurland, President, TechniCom, Inc. "think3 has created a highly intuitive e-learning program for its customers that combines several training techniques to deliver true just- in-time training, customized to the individual. think3 leads the industry in providing customers with powerful learning tools that dramatically reduce the challenges of adopting design engineering tools."
"Industrial companies are increasingly turning to think3 because of our proven ability to remove barriers to adoption and help improve their product development effectiveness," said Joe Costello, think3's chairman and CEO. "MyTraining is another step towards enabling our customers to shorten their time-to-profit and rapidly assimilate product development solutions into their organization."
MyTraining provides a fully-customizable e-learning program with comprehensive content developed and continuously updated by think3 experts. Each think3 customer accesses a personalized MyTraining page, which gives him immediate access to relevant training materials and guidance. Content in MyTraining is conveniently organized by industry segment, subject, level of difficulty, and relevance to selected programs, giving users the flexibility and guidance to readily build, adapt and customize their training curriculums. MyTraining offers expert-led e-seminars, downloadable hand-on exercises, best practices, real-world examples, and many more features, all through the web, empowering design engineers to accelerate their time to productivity in a rich and interactive learning environment. For more information visit http://www.think3.com/support/mytraining.htm.
About think3, Inc.
think3 is a global provider of integrated product development solutions. The company delivers mechanical design and product data management software combined with expert services to help manufacturers improve their product development effectiveness. think3's unique business delivery model lowers customers' upfront risk and investment, removes barriers to adoption and accelerates time-to-benefits. think3's more than 5,000 customers include leading companies in industrial machinery, industrial design and mold making. Privately held, think3 is a global organization headquartered in Pleasanton, California, with offices throughout Europe, Asia and North America. For more information visit http://www.think3.com/.
Web site: http://www.think3.com/