"The requirements of specialized providers like ADAM Audio are the same as for many other international companies," said Matt Muldoon, vice president, product marketing for Epicor. "For manufacturing companies it is vital to bridge the gap between being able to guarantee delivery dates and at the same time reduce storage volumes. This will only work, however, if a company can achieve an integrated view of all its process flows, from production, through to order, sales and delivery. You can then create a competitive advantage, such as increased levels of customer loyalty, because of prompt delivery and high production quality while still reducing costs."
ADAM Audio produces high-end loudspeakers for recording studios and hi-fi solutions for discerning home users. To create a crystal clear sound experience special membranes are handmade in Germany and the final product is assembled using housing parts and electronic components from selected suppliers in Asia. It is essential for ADAM Audio to be able to guarantee reliable delivery dates to its global customers at the time of ordering, while keeping its stock levels to an absolute minimum. "We need to access current data from the entire inventory management chain at a glance, so that we can compare that simultaneously with data about production and capacity utilization in Germany, as well as with the logistics delivery processes," said Klaus Heinz, managing director for ADAM Audio.
Early promises about delivery dates are the result of complex logistics and production process analysis in real time, where small details can mean significant time and financial differences. "We are a medium-sized manufacturer of high quality products for time-critical applications that compete with large corporations," said Heinz. "Delivery accuracy is therefore a key competitive advantage for us; something that for economic reasons can't be managed by keeping high stock volumes."
As a fully integrated ERP solution, Epicor caters perfectly to global manufacturing and logistics requirements. "We were able to show ADAM Audio during the first demo that all the necessary functions are provided in Epicor," said Epicor's Muldoon. "For example, the Business Process Management (BPM) module allows processes to be defined to ADAM Audio's individual requirements without additional programming effort. The integrated ERP approach also includes handheld mobile solutions that ADAM Audio can use to gather information about, and control, on site stock movements."
ADAM Audio will use nearly all functionality in the Epicor ERP solution, including support for mixed production requirements, which enables easy adaption to the financial control of individual and mass production. In addition Epicor ERP covers a full spectrum of supply chain management tools for execution and distribution processes. "An important criterion for us was that the ERP solution is based on a flexible IT architecture," said Heinz. "Epicor's sophisticated service-oriented architecture (SOA) allows us to redesign potential future process changes in the system, without having to rely on external help from consultants."
The Epicor solution records information about procurement in Asia and Germany as well as data about delivery, transportation alternatives, stock levels and production capacity, and then presents that data on a dashboard for the management team. This means that every detail within the order cycle can be evaluated and carried out as efficiently as possible. It is, for example, possible at any given time to accurately calculate possible delivery dates, including the associated costs. To support the company's future growth, the SOA platform ensures that future updates and functional extensions can easily be incorporated into the ERP solution.
About Epicor Software Corporation
Epicor Software is a global leader delivering business software solutions to the manufacturing, distribution, retail, hospitality and services industries. With 20,000 customers in over 150 countries, Epicor provides integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and enterprise retail software solutions that enable companies to drive increased efficiency and improve profitability. Founded in 1984, Epicor takes pride in more than 25 years of technology innovation delivering business solutions that provide the scalability and flexibility businesses need to build competitive advantage. Epicor provides a comprehensive range of services with a single point of accountability that promotes rapid return on investment and low total cost of ownership, whether operating business on a local, regional or global scale. The Company's worldwide headquarters are located in Irvine, California with offices and affiliates around the world. For more information, visit www.epicor.com.
Epicor is a registered trademark of Epicor Software Corporation. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.
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