Schindler Improves Global Collaboration With PTC Product Development System

NEEDHAM, Mass.—(BUSINESS WIRE)—September 24, 2007— PTC (Nasdaq: PMTC) the Product Development Company(R), today announced that Schindler Group, a world-leading manufacturer of escalators and elevators headquartered in Ebikon, Switzerland, has expanded its relationship with PTC. A long-standing customer of PTC Pro/ENGINEER(R) 3D CAD/CAM/CAE software, Schindler adopted the PTC Product Development System with its recent selection of Windchill(R) for content and process management. The use of PTC solutions supports Schindler's key business processes in product development, such as variant design, design outsourcing, and change and configuration management. By implementing a common product development infrastructure based on Windchill, the company improved the collaboration among engineering sites in Europe, South and North America, and China and reduced time-to-market for its highly customized products.

Schindler is one of largest manufacturers of escalators and elevators for almost every type of building, with more than 40,000 employees worldwide. Globally, more than 700 million people per day use the company's elevators, escalators and moving walks, which are designed and built in accordance with customer requirements. Many different product variants are created every day and must be serviced over a lifecycle of up to 30 years. The company has been a PTC customer since 1998. The Schindler development teams use Pro/ENGINEER for advanced modelling and variant generation, which enables them to design a maximum number of variants from a limited number of base designs, thus reducing engineering costs, time-to-market and inventory.

"After identifying the potential for additional realized value by optimizing key product development processes, we decided to move from Pro/INTRALINK(R) to Windchill to take advantage of the enhanced collaboration capabilities globally," said Marc Schaad, vice president and head of services & testing at Schindler. "The PTC Product Development System now provides us with powerful tools to manage models, assemblies and bills of material for our core product range, as well as our customer-specific variants across the extended enterprise."

PTC's Global Services organization helped Schindler to move its Pro/ENGINEER data from Pro/INTRALINK to Windchill. Additionally, PTC Global Services consultants implemented Schindler's working methods and processes for release to manufacturing and change management, as well as deploying Windchill as the collaboration platform for the corporate R&D and the local engineering sites that also allows authorized access for external partners.

"The new product development processes reduced search times for product related information and simplified the data exchange between all our R&D locations and the manufacturing sites," said Schaad. "The PTC Product Development System makes design reuse and customization of existing designs a lot easier than in the past, when our information was dispersed across various locations. Now, all of our information is accessible from a single source."

Schindler is also deploying the powerful configuration management capabilities of Windchill to support Schindler's after-market services business, a key part of the company's strategic business objective of "Leadership through Services". All customized product variants and modifications or upgrades, including the latest 3D models, are stored over the product lifecycle in one central data base which ensures minimum lead times for spare part production and the ability to offer custom solutions for replacement or modernization.

"Industrial equipment manufacturers face multiple challenges in the global economy. They have to design and deliver customer-specific products in record time and must offer excellent services," said Josh Fredberg, vice president product and market strategy, PTC. "This requires a new approach to product development through analyzing the value potential of all the business processes involved and tying it back to product development investment to achieve the overall business objectives."

About Schindler Group

Schindler Group is the largest supplier of escalators and the second largest manufacturer of elevators worldwide. It has around 40,000 employees and its operations span all five continents. Schindler designs, installs, services and modernizes transport systems for almost every building type worldwide. Globally, Schindler equipment moves more than 700 million people per day.

About PTC

PTC (Nasdaq: PMTC) provides leading product lifecycle management (PLM), content management and dynamic publishing solutions to more than 50,000 organizations worldwide. PTC customers include the world's most innovative companies in manufacturing, publishing, services, government and life sciences industries. PTC is included in the S&P Midcap 400 and Russell 2000 indices. For more information on PTC, please visit

Except for the historical information contained herein, matters discussed in this news release may constitute forward-looking statements that involve risks and uncertainties that could cause actual results to differ materially from those projected. These risks and uncertainties include: the successful development and integration of the technology necessary to offer an integrated and flexible product development system solutions that is able to adequately respond to the evolving requirements of customers in multiple vertical industries; PTC's ability to retain and maintain relationships with key employees, customers and other strategic partners, including those within markets and vertical industries with which PTC has little experience; the success of PTC's customer satisfaction initiatives in providing the foundation for long-term relationships and repeat business; along with other risks and uncertainties detailed from time to time in reports filed by PTC with the Securities and Exchange Commission, including the Company's most recent reports on Form 10-K and 10-Q. The announcement of any particular selection or investment in PTC products is not necessarily indicative of the timing of recognition of revenue therefrom or the level of revenue for any particular period. Information described herein is furnished for informational use only, is subject to change without notice, and should not be construed as a guarantee, commitment, condition or offer by PTC. References to customer successes are based upon a single user experience and such customer's testimonial.

PTC and its logo, The Product Development Company, Pro/ENGINEER, Pro/INTRALINK, Wildfire, Windchill and all PTC product names and logos are trademarks or registered trademarks of Parametric Technology Corporation or its subsidiaries in the United States and in other countries.


Nicole Rowe, 781-370-6369
Corporate Communications
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Amanda Keane, 617-520-7260
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