New York, NY, August 23, 2007 - ZwCAD, Inc., developers of 2D and 3D CAD products today announced the debut of its interactive online discussion forum and Live Support options, both available now at, www.zwcad.org. The aim of the online forum is to provide a mechanism for users to communicate with each other and allow free discussion between ZwCAD users all over the world. The new Live Support option will also enable ZwCAD users to discuss and ask questions to ZwCAD technical support staff.
The Live Support option is now available on the ZwCAD home page, where technicians can walk users through questions step-by-step, helping to solve any problems that may come up while using ZwCAD.
"We are thrilled about the new Live Support option, establishing a new way for users to get timely instruction and technical support from ZwCAD staff," said Owen Zi, ZwCAD Director.
With the new online forum, users now have an intuitive interface for publicly posting questions or answers about ZwCAD products, getting tips and learning from other users' experience. ZwCAD hopes to build a community where users can gain insightful knowledge and answers from fellow ZwCAD users.
"With our online discussion forum, users are really in the driver's seat. As they use these discussion forums, the knowledge base of users will increase with everyone obtaining an increased knowledge of ZwCAD in a timely fashion," said Zi. "In turn, ZwCAD will have a better idea of which topics are covered most frequently and we will be able to incorporate this user feedback into future product development and forum tips."
The ZwCAD forum and Live Support is open to all, but to join in on specific discussions, or post your individual ideas, and feedback, you must join the ZwCAD forum by creating a unique username and password.
To join the ZwCAD forum, please visit:
To join ZwCAD Live Support, please visit:
With over 15 years experience in CAD research, development, sales and support, ZwCAD Software Co., Ltd, is a world-leading cad software provider with over 15 software patents. ZwCAD partners with the leading technology organizations internationally to consistently deliver the latest innovations. ZwCAD is one of the commercial members of the IntelliCAD Technology Consortium (ITC,
http://www.intellicad.org), who share the baseline CAD technology with 30 other developers. ZwCAD is a founding member of the Open Design Alliance (ODA,
http://www.opendesign.com), an international collective to provide improved DWG/DXF interoperability and archival integrity. The firm is also a partner with Intel, Microsoft, Spatial and various research institutions. ZwCAD is based in Guangzhou, China with braches in Taipei and New York. For more information, and a free trial of ZwCAD please visit:
Strategic Reach PR
Tel: (303) 487-7406