Key Enterprise Benefits: - Ability to maintain classes of service between disparate MPLS carriers worldwide - Network and security services located "in the cloud" for more efficient price/performance - Single source for global services, support and ongoing engineering expertise
Similar to other midsize enterprises, Agile was looking for a fully redundant, meshed MPLS network to improve performance between its offices around the world without burdening or adding internal IT resources. Agile selected Virtela to provide a single source for secure networking services between Agile's software design centers and sales offices, leveraging Virtela's ability to use the optimum carrier in each market across shortest routes possible. They were also attracted by Virtela's "in the cloud" model that eliminated the need to deploy remote staff and resources across the globe, especially for security expertise and services that otherwise would have required highly expensive personnel and equipment to maintain.
"We're very impressed with Virtela's full service end-to-end, strong technical skill set and fast responsiveness," said Sunny Azadeh, senior vice president of IT for Agile. "Virtela executed on or ahead of time to ensure our move to the new network was seamless and resulted in zero downtime." Sites in China, India and the US were live in less than 30 days. She also noted that the company did not experience any downtime as a result of the recent Taiwan earthquake that severed undersea links and disrupted telecommunications across most of the region for weeks.
Another critical need was the ability to map MPLS classes of service between providers, enabling Agile to maintain the same classes of service globally for traffic prioritization, as well as bring up new connections quickly in the event of acquisitions.
"Because of the interoperability challenges between telecom vendors, we could not do an MPLS WAN very easily without using Virtela to map MPLS between vendors," said Russ Burnett, director of IT operations for Agile. "We are also benefiting from Virtela's vendor-agnostic approach, which offers more flexibility in vendor selection and the ability to leverage good pricing."
Ultimately, the Virtela team has proven the most valuable. "For a midsize company, leveraging Virtela staff is critical," Burnett added. "When you start taking on large architectural issues, Virtela's high-level experts help design and configure those challenging schemes. A lot of vendors walk away once the sale is over, but Virtela is consistently proactive and available to help educate your internal team."
Virtela aggregates and integrates the best local, regional and global networks around the world to offer unparalleled geographic reach. By adding a unique layer of intelligence that performs optimal routing and automatic fail-over between networks, Virtela's multi-carrier Global Service Fabric infrastructure gives enterprises an inherently higher performing, more reliable and cost effective alternative than single carrier networks. Virtela is the single point of contact for expert design, implementation, 24x7 monitoring and management of customer networks.
"Agile is a market leader known for helping major companies around the world improve quality and lower costs. Virtela is proud to be a part of streamlining their network and security operations to deliver even greater customer satisfaction," said Brian Self, Virtela's Western regional vice president of sales. "We're pleased that Agile is enjoying the benefits of Virtela's integrated network and security approach and look forward to helping them with their future needs."
About Agile Software Corporation
Agile Software Corporation (NASDAQ: AGIL) helps companies drive profits, accelerate innovation, improve quality, enable globalization and ensure regulatory compliance throughout the product lifecycle. With a broad suite of enterprise class PLM solutions and time-to-value focused implementations, Agile helps companies get the most from their products. 3COM, Acer, Bayer, Broadcom, CooperVision, Dell Inc., Flextronics International, Foxconn, GE Medical Systems, Harris, Heinz, Johnson & Johnson, Johnson Diversey, Lockheed Martin, McAfee, McDonald's, Micron, Philips, QUALCOMM, Sharp, Shell, Siemens, Tyco Healthcare and ZF are among the over 11,000 customers in the automotive, aerospace and defense, consumer packaged goods, electronics, high tech, industrial products, and life sciences industries that have licensed Agile solutions. For more information, call 408-284-4000 or visit www.agile.com.
Virtela Communications Inc. delivers award-winning network and security solutions to many of the world's largest and fastest-growing multinational companies. Currently serving customers across six continents, Virtela's network reach spans more than 190 countries. Virtela's unique Global Service Fabric(SM) offers the foundation for delivering critical applications via the company's acclaimed service methodology, with a services suite that includes IP-based virtual private networks (VPNs), security services, Voice over IP, Video over IP, and network consulting services.
Virtela is headquartered in Denver, Colorado, with a second Network Operations Center in Mumbai, India. Virtela is a member of Juniper Networks (NASDAQ: JNPR) Managed Network Solutions Preferred Alliance Program. For more information, please call +1 (720) 475-4000 or visit www.virtela.net.