This book concentrates on Six Sigma (DMAIC) and DFSS in simulation environments. For example, axiomatic design, design for X, theory of inventive problem solving (TRIZ), transfer function and scorecards are really powerful methods to create superior service improvements or designs; that is, to do the right things within our whole quality perspective. This book also brings another class of powerful methods in transaction-based simulation arena such as DOE and Lean Manufacturing into its toolbox.
This book is the first to address Simulation-based Six Sigma and Design for Six Sigma and present approaches to applications via several case studies. This books main distinguishing feature is its completeness and comprehensiveness starting from high-level overview, deployment aspects and service problem-solving and design toolboxes. Most of the important topics in both Six Sigma and DFSS are discussed clearly and in depth along with their implementation in simulation environment. The implementation, theoretical, and practical aspects of Six Sigma and DFSS roadmap and their associated toolboxes and methods are all covered very carefully and in complete detail.
The book also provides a solid base for the theoretical and practical aspects of Discrete Event Simulation (DES). This is the only book that discusses all transaction-based Six Sigma and DFSS perspectives, such as Transfer functions, Axiomatic Design and DOE methods in great detail. This book can be used ideally either as a complete reference book on Six Sigma or on Simulation Modeling, or a complete training material for Six Sigma teams.
Basem EL-Haik, PhD, is a Six Sigma and Design for Six Sigma consultant, author, and founder of Six Sigma Professionals, Inc., a firm providing Six Sigma and DFSS implementation, training, and consulting for industries ranging from financial services to high technology. Dr. El-Haik is a well-known author, consultant, and speaker on the subject. Throughout his career Dr. El-Haik trained, certified, coached, and mentored over 400 belts (Green Belts, Black Belts, and Master Black Belts) in DFSS and Six Sigma in both tracks: product and service (transactional).
Raid AL-Aomar, PhD, is Assistant Professor of Industrial Engineering at Jordan University of Science and Technology (JUST). Dr. Al-Aomar has worked for several years as a consultant on Simulation and Lean Manufacturing at General Motors and Ford Motor Company in Detroit and as an adjunct faculty member at Wayne State University.
PART I SIX-SIGMA FUNDAMENTALS
2 Lean Six-Sigma Fundamentals.
3 Design for Six-Sigma Fundamentals.
PART II SIMULATION FUNDAMENTALS
4 Basic Simulation Concepts.
5 Discrete Event Simulation.
6 The Simulation Process.
7 Simulation Analysis.
PART III SIMULATION-BASED SIX-SIGMA AND DESIGN FOR SIX-SIGMA.
8 Simulation-Based Six-Sigma Road Maps.
9 Simulation-Based Lean Six-Sigma Application.
10 Simulation-Based Design for Six-Sigma Application.
11 Practical Guide to Successful Development of Simulation-Based Six-Sigma Projects.
APPENDIX A BASIC STATISTICS.
APPENDIX B RANDOM NUMBERS.
APPENDIX C AXIOMATIC DESIGN.
APPENDIX D TAGUCHIS QUALITY ENGINEERING.
APPENDIX E PROCESS MAPPING.
APPENDIX F VENDORS.
REFERENCES AND FURTHER READING
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