There is a huge misunderstanding between the overlapping functions in which these two processes—industrial design and design engineering—operate. The following definitions are from Wikipedia:
Industrial Design (ID) is an applied art whereby the aesthetics and usability of products may be improved. Design aspects specified by the industrial designer may include the overall shape of the object, the location of details with respect to one another, colors, texture, sounds, and aspects concerning the use of the product ergonomics.
Design Engineering (DE) is a discipline that creates and transforms ideas and concepts into a product definition that satisfies customer requirements.
The definitions of these two categories of design have a fundamental difference between them: ID is an applied art, whereas DE is a discipline. This means that industrial designers more often have more liberal control than design engineers to design everything that they or their customers like. This is due to the fact that design engineers have only one choice: make it work.
However, since the functions of each are often unclear, customers can easily be confused as to which one they need. Although, misunderstanding which one they need is almost inevitable because of a series of factors:
1. Each industrial designer or design engineer has greed to get the job, so they do not make it clear to the customer what their function is.
2. The customer looks for a “one stop shop”, so they want to accomplish everything in one shot, whereas they may need both an industrial designer and design engineer.
3. Designers believe to be something they are not. Some industrial designers believe to be design engineers as well, only to end up creating a product that is not functional or suitable for manufacturability. Whereas, some design engineers believe to be industrial designers as well, only to end up creating an ugly product that requires a three-armed person to use it.
It is both the industrial designers and design engineers’ job to educate customers. If we compare them with doctors, doctors have done a much better job in educating their customers (patients) about their specialization. You never have a cosmetic surgery doctor performing brain surgery (or vice versa) due to the differences in specializations (and liability). It is very clear on what one can and cannot do. Unfortunately, it is not as clear what one can and cannot do in ID and DE. Therefore, it is a big mess.
When I started in the plastics injection molding industry 26 years ago, I was fortunate to be taught then the difference between ID and DE. And so, as a design engineer, I have always been careful not to step into the ID area. My job is to design a working product and send that to an industrial designer to dress it up.
Having worked with different customers of different backgrounds, I realized that industrial designers and design engineers very rarely recommend that their customers see the other (unlike doctors do). This is a matter of pride and business. There is a fear that the customer will think one is incompetent or that the customer will finish the project with the other one, although unbeknown to the customer the other one is not the expert in both.
I consistently receive product designs from industrial designers, in which case 99% the parts are not ready for manufacturing. They most often times need a draft angle added in order to eject the part from the mold or a wall thickness increased to accommodate the material specification. Somebody has to spend the time to redesign the part, and that has to be paid for by the customer. Often times, the customer does not understand the need to redesign and the sequence of events to validate. This situation creates confusion, frustration, and mistakes.
When a customer pays for a design, they expect the design to be ready for manufacturing. However, many times customers find themselves paying more and waiting longer for product redesign so that it is suitable for manufacturing. Therefore, know the difference between industrial design and design engineering, and ensure you know which one you are dealing with.
Director of Research & Development
Autronic Plastics inc.
29 New York Ave
Westbury, NY, 11590