Machinery Company Personalizes Service, Speeds Delivery, With Online Design Reviews
The company, based in Hamme/ Belgium, manufactures made-to-order machinery for a broad range of customers.
"In specialized manufacturing, miscommunication and faulty designs can drain budgets and skew schedules fast," said Koen Cloostermans. "To stay profitable, we need to communicate and design right the first time."
To ensure the company meets customer needs and expectations right from the start, Cloostermans adopted OneSpace Live!, an online meeting tool for design-reviews. The company investigated other collaboration software, but chose the CoCreate solution because it offered a standalone and cost-effective application with engineering focus. "We can share graphic-intensive data and applications with customers and suppliers in a simple, fast and secure way," said Cloostermans.
With OneSpace Live!, project members and customers anywhere can view models and other data online with the tool's application-sharing function. This function is built specifically for engineers; it can work with large graphic files without bogging down.
"We use online meetings to review our designs with all stakeholders involved," said Cloostermans. Reviewers can change designs during the meeting so that results appear quickly and decisions are made while everybody is present.
Decisions and tasks can be captured in meeting notes. And thanks to the OneSpace Live! integration into Microsoft Outlook or Lotus Notes, all tasks appear in individuals' calendars.
"OneSpace Live! speeds up our product development and lowers our costs. At the same time, it helps us focus on innovative collaboration with our customers and provide them with personalized service," said Cloostermans.
For further information, please visit www.cocreate.com
CoCreate develops smart CAD and 3rd generation PLM software for companies that want to boost business with lean product development, fast design creation, and efficient knowledge re-use. Plus, CoCreate offers the highest performance collaboration technology on the market, so you can tie multiple sites and companies together into a single team. You can find CoCreate products in more than 30 countries and on the Web at http://www.cocreate.com.
CoCreate is a trademark of CoCreate Software GmbH & Co. KG.
CONTACT: North America, Todd Black, +1-970-267-8120,
Email Contact, or Japan/Asia-Pacific, Reiko Tai, +81-42-352-5938,
Email Contact, or Europe, Thomas Roser of CoCreate Software GmbH &
Co. KG, +49-7031-951-2208, Email Contact, all of CoCreate
Web site: http://www.cocreate.com/