Symphony Services Selected By BMC Software To Provide Services For Product Development

PALO ALTO, Calif.—(BUSINESS WIRE)—Aug. 29, 2005— Symphony Service Corporation (Symphony Services), a high impact, global business solutions partner that helps clients leverage the global economy for competitive advantage, today announced that BMC Software(R), a leading provider of Business Service Management solutions, has chosen Symphony to provide Product Development Lifecycle (PDLC) services, including product development, quality assurance and level three customer support for selected BMC products.

Unlike other traditional outsourcing engagements, Symphony Services and BMC will share development outcomes and compensation for products that Symphony's Global Operations Centers manage for BMC.

"We are very pleased that BMC has chosen Symphony, as we have a proven track-record of producing solid, profitable results managing BMC products through their life-cycles," said David Carpini, vice president for Commercial Software Solutions at Symphony Services. "This relationship represents an ideal alignment of BMC and Symphony's shared goal of providing complete customer satisfaction through product innovation and execution. We are confident that customers will benefit from the collaborative relationship between Symphony Services and BMC."

"The joint-development and incentive-based nature of our agreement with Symphony provides a strong advantage in the marketplace for BMC," said Dayon Kane, director and general manager of BMC's Legacy Product Business Unit. "Our customers will benefit from continued product innovation through co-development with a leading services organization, and BMC will maximize the business performance of selected products that are entering the mature stage of their life-cycle."

For more information on how your business can benefit by working with Symphony Services, contact Heather Dalloul, director, business development at 650-935-9534 or

About Symphony Services

Symphony Services helps enterprises leverage the global economy to gain competitive advantage. Symphony combines core competencies in complex analytics and software engineering with deep domain knowledge and process expertise to deliver measurable value to clients.

The company's three service lines offer end-to-end solutions across vertical markets and functions: Commercial Software Solutions delivers increased productivity and faster time-to-market for software products; Market Analytics Solutions enables better decisions, more predictable results and opportunities to increase revenue; and Spend Management Solutions provides indirect expense insight and visibility for optimized performance.

Symphony Services is headquartered in Palo Alto, CA, with North American locations in Dallas, TX, Nashville, TN, and Waltham, MA; and India locations in Bangalore, Mumbai and Pune. For more information on Symphony Services, please visit the Web site at, or call (650) 935-9500 in the U.S. or (080) 51298400 in India.

Copyright (C) 2005 Symphony Service, Corp. All Rights Reserved. All other brand names, product names, or trademarks belong to their respective holders.

U.S. Contact:
fama PR
Jeff Drew, 617-758-4145

Email Contact
India Contact:
Symphony Services
Sonal Singh, 080-51298627

Email Contact


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