Philadelphia, PA, January 27, 2011: Recently announced during SolidWorks World, 2011, in San Antonio, TX; Prism Engineering was awarded membership in The Elite 190 Subscription Club for resellers who have provided unparalleled subscription services to clients during 2010. John Ewell, President of Prism Engineering, Inc., in a presentation to SolidWorks Resellers, stated; “Prism’s ‘Customer for Life’ client focused culture and corporate philosophy directly influences our daily interaction with our customers. Everyone at Prism Engineering, from our Subscription Services Representatives to our Application Engineers, strives to exceed our customer expectations for service.” Prism Engineering adheres to a teamwork approach where account managers, certified engineering technicians and customer service support work together to offer solutions that customers can use to become innovative and productive designers.
In conjunction with dedicated Subscription Service Representatives, Prism Engineering offers technical services to subscription clients with a team of 10 certified SolidWorks Support Technicians, 3 of whom are Elite Application Engineers. Prism’s client centered customer service and qualified Engineering Technical team offer real solutions for customers and results in lasting relationships.
Paul Mazur, Director, Worldwide Subscription Services, Dassault Systèmes SolidWorks Corp., states “Prism Engineering has consistently had superior customer satisfaction ratings on surveys issued by DS Solidworks. The combination of a high level of service, great response times and a Certified Technical Support Team positively impacts the level of customer satisfaction among Prism customers. That Prism Engineering has reached Elite Status for Subscription retention is a further testament to their continued efforts and success in helping clients design better products.”
About Prism Engineering, Inc.
Prism Engineering is the Mid-Atlantic’s leading provider of 3D CAD/CAM Solutions and 3D Prototype Printers since 1991. Major product offerings include SolidWorks® CAD, Simulation, Documentation and Data Management Software, Mastercam CNC Machining Software, and Dimension 3D Printers. In addition to these products, Prism offers a host of complimentary Training and Support Services at its regional facilities and Certified Training Centers in suburban Philadelphia (Horsham), Allentown, PA and Pittsburgh, PA. For more information on Prism products and services please contact Prism at 888-441-9696 or visit www.Prismeng.com
About Dassault Systèmes SolidWorks Corp.
Dassault Systèmes SolidWorks Corp., a Dassault Systèmes S.A. subsidiary, is a world leader in 3D solutions that help millions of engineers and designers succeed through innovation. SolidWorks products deliver and intuitive experience in product design, simulation, publishing, data management and environmental impact assessment. For the latest news, information, or an online demonstration, visit the company’s website ( www.solidworks.com) or call 1-800-693-9000 (outside of North America, call +1-978-371-5000).
Linda Rooney, Marketing Manager
455 Business Center Drive
Horsham, PA 19044