Intrado and Prepared Response Announce Next-Generation 9-1-1 Partnership

9-1-1 Centers and First Responders Will Gain Instant Access to Critical Building Specific Information

LONGMONT, Colo. — (BUSINESS WIRE) — November 10, 2010 — A school is on lock-down as a person with a gun roams inside. Floor plans, aerial imagery and other important information about the school are quickly provided to the local 9-1-1 center when the first call for assistance is made from the school. The critical information is then dispatched to SWAT teams and first responders to aid in taking control of the situation.

Intrado Inc., a subsidiary of West Corporation and the leading provider of 9-1-1 technology solutions, today announced that Prepared Response, Inc. the nation’s leading provider of site-specific emergency response information, has been certified to join Intrado’s A9-1-1 Alliance next-generation 9-1-1 (NG9-1-1) data partner program. Based on 9-1-1 call location information, Intrado and Prepared Response (PRI) will provide real-time access to crucial information such as building floor plans, digital imagery, hazardous materials, fire-hydrant locations, and emergency response plans.

“Public safety agencies need to leverage technology to be more effective, efficient and safe,” said Jim Finnell, CEO of Prepared Response. “We provide first responders and infrastructure owners with immediate and actionable information to make fact-based decisions during emergencies. By teaming with Intrado, we can deliver site-specific information over Intrado’s highly secure and reliable emergency services Internet Protocol (IP) network in a way that enables 9-1-1 call-takers and dispatchers to process and distribute the information easily with very little training.”

Prepared Response has joined the growing Intrado® A9-1-1SM Alliance Member Program, a managed services program designed to upgrade the capabilities of 9-1-1 centers by delivering expanded information and new life-saving services across the U.S. The Alliance program creates an open marketplace for companies to significantly improve 9-1-1 by integrating their solutions with Intrado, using industry approved open standard interfaces.

“We are very excited about the opportunity for Intrado and PRI to join forces and provide advanced building site- and location-specific information to public safety answering points (PSAPs) and first responders,” said Brian Davenport, Vice President of Product Management for Intrado. “Together, we will help make our communities safer places to live and work and assist public safety in saving more lives.”

The PRI solutions are based on Prepared Response’s award-winning Rapid Responder® crisis management system deployed in over 16,000 facilities across the U.S. The Rapid Responder® 911 platform is specifically designed to provide 9-1-1 operators and first responders with instant access to critical site specific data, on demand, as emergency situations occur.

About Prepared Response, Inc.

Prepared Response Inc. develops emergency preparedness planning and response systems that enable police, fire, and other emergency responders to save lives and mitigate property damage. The company's flagship product, Rapid Responder®, runs on laptop computers and allows first responders to instantly access more than 300 site-specific data points, including tactical plans, geospatial (GIS) information, floor plans, interior and exterior photos, security IP video, hazardous materials locations, utility shut-offs, and evacuation routes for virtually any facility. Used by over 700 public safety agencies nationwide, Rapid Responder® is certified by the U.S. Department of Homeland Security under the SAFETY Act and endorsed by the National Sheriffs’ Association. Rapid Responder® protects more than 16,000 facilities and is currently deployed in educational facilities, public buildings, critical infrastructure, and private facilities across the U.S. For more information please visit

About Intrado

In business for more than 30 years, Intrado, a subsidiary of West Corporation, has maintained a focus and passion for saving lives and supporting the needs of public safety. Agencies and telecommunication services providers throughout the world depend on Intrado for emergency communication services and technology. Products and services offered include emergency 9-1-1 voice call delivery, comprehensive data management, advanced call routing, emergency location and integrated call handling technologies. Intrado’s dedicated focus on emergency communications technology allows the company to continue pioneering network innovations that save lives and improve emergency response. For more information please visit




Intrado Inc.
Alexis Braden, 415-264-4143
Email Contact
Prepared Response, Inc.
Amy Wells, 206-522-1518
Email Contact


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