Komatsu America Selects PTC’s Windchill® and Arbortext® Software to Improve Delivery of Product Information

Komatsu Expects to save Nearly $1M by Leveraging Engineering Product Data to Automate Technical Publication Processes

NEEDHAM, Mass. — (BUSINESS WIRE) — March 2, 2010 — PTC (Nasdaq: PMTC), The Product Development Company®, today announced that Komatsu America Corp., a subsidiary of Komatsu Ltd., the world’s second largest manufacturer and supplier of construction, mining and compact construction equipment, has chosen Windchill®, PTC’s PLM software, and Arbortext®, PTC’s Dynamic Information Delivery software.

Komatsu manufactures an array of products, including dump trucks, hydraulic excavators and a computer-based mine management system. Through its internal technical publishing and training department, Komatsu supports the production and delivery of technical information in the forms of operating instructions, shop manuals, parts books and training presentations. In response to increasing content complexity and global opportunities, Komatsu needed to improve the automation of its technical publication processes to ensure the delivery of high-quality, multi-language product and service information.

“Komatsu America chose to work with PTC because PTC’s integral PLM architecture and broad set of dynamic publishing capabilities fit well with our corporate strategy for improving how we create and deliver product information,” said Sean Smither, manager service material, Komatsu America Corp. “Working with the whole PTC team, from sales to technical support, has been a great experience as they have been very supportive during the entire process. We look forward to continue working with PTC.”

Windchill and Arbortext will enable Komatsu America to establish a dynamic publishing system that will allow it to repurpose engineering source data to create technical publications and automate the delivery of product information to the field. Komatsu estimates that it can save $900,000 annually by reducing its direct and indirect costs of localization, automating its processes and communication with outsourced agencies, and consolidating information shared globally across its business groups. The selection expands Komatsu’s use of PTC software, which already includes Pro/ENGINEER®, PTC’s integrated parametric MCAD/CAM/CAE software.

“PTC is committed to helping our customers realize the greatest value from their product development data,” said Bill Berutti, Arbortext general manager, PTC. “As validated with Komatsu, Arbortext combined with Windchill can provide tremendous ROI for our customers within their technical and service information processes.”

About Komatsu North America

Komatsu America Corp. is a U.S. subsidiary of Komatsu Ltd. which is the world’s second largest manufacturer and supplier of construction, mining and compact construction equipment. Komatsu America also serves forklift and forestry markets. Through its distributor network, Komatsu offers a state-of-the-art parts and service program to support the equipment. Komatsu has proudly been providing high-quality reliable products for nearly a century. Visit the website at for more information.

About PTC

PTC (Nasdaq: PMTC) provides discrete manufacturers with software and services to meet the globalization, time-to-market and operational efficiency objectives of product development. Using the company’s PLM and CAD solutions, organizations in the Industrial, High-Tech, Aerospace and Defense, Automotive, Retail and Consumer, and Medical industries are able to support key business objectives and create innovative products that meet customer needs and comply with industry regulations. For more information on PTC, please visit

The announcement of any particular selection of PTC software is not necessarily indicative of the timing of recognition of revenue therefrom or the level of revenue for any particular period. In addition, in many cases PTC’s software must be successfully implemented and deployed to enable the customer to achieve its business objectives. The announcement of a customer’s selection of PTC software does not indicate that applicable implementation and deployment activities are complete.

PTC and its logo, The Product Development Company, Pro/ENGINEER, Windchill, Arbortext and all PTC product names and logos are trademarks or registered trademarks of Parametric Technology Corporation and/or its subsidiaries in the United States and in other countries.


Beth Ambaruch, 952-435-5058
Corporate Communications
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Weber Shandwick
Kristen Georgian, 617-520-7042
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