Study Reveals Significant Increase in Use of GPS Tracking and Fleet Management Solutions
CRANFORD, NJ – June 24, 2009 – A new research report published by the Aberdeen Group found that leading organizations are turning to companies like Intergis for GPS-enabled Service Workforce and Fleet Management solutions to drive efficiencies into their service organizations. Industry-leading service workforce companies rely on these solutions to maintain customer satisfaction levels and boost resource utilization levels while controlling service-related costs. Those companies are actively looking to increase visibility into all service resources via GPS, according to the research report titled “ Service Workforce and Fleet Management: Driving Utilization with Location Intelligence.”
“Organizations indicate that they currently monitor and track the location of 35 percent of their workers and 47 percent of their vehicles,” said Sumair Dutta, senior research analyst, Aberdeen Group. “This is up from averages of 23 percent for workers and 35 percent for vehicles in 2008 with indications of further investments in 2010. These results are indicative of the value offered by GPS-enabled tracking, navigation and routing solutions in meeting cost containment and customer management pressures faced by today’s service and manufacturing organizations.”
Intergis, a leading provider of mobile resource management and logistics solutions to SMB and enterprise companies, is used by American Signature Furniture, a major furniture manufacturer and distributor. According to the study, American Signature realized a 15 percent reduction in miles traveled per store and a 20 percent reduction in overtime for the delivery teams. With the decreases, delivery workers now return to stores earlier and are able to complete additional tasks. As well, taking advantage of the enhanced routing made possible by the Intergis solution has yielded the Company an 11 percent improvement in dollars of merchandise delivered per mile traveled.
Additional findings in the Aberdeen Service Workforce and Fleet Management report report indicate responding firms have experienced significant improvement in key service performance indicators since the adoption of GPS-enabled solutions:
On the average, respondents report:
- 32 percent increase in fleet utilization
- 22 percent decrease in fuel costs
- 31 percent drop in daily mileage
- 25 percent reduction in idle times
- 23 percent boost in workforce productivity
A complimentary copy of this report is available from Intergis at: Aberdeen Study
Intergis provides fleet management solutions for small, mid and large-sized businesses in the field service, transportation and distribution industries and more. Intergis solutions integrate GPS vehicle tracking and navigation technology, route optimization and automated scheduling and dispatching, as well as real-time communication tools, to offer a complete mobile resource management solution. For operations that require integration, the Intergis software developer toolkit allows users to directly embed the technology into existing applications.
For additional access to complimentary service workforce research, please visit Aberdeen Research
About Aberdeen Group, a Harte-Hanks Company
Aberdeen provides fact-based research and market intelligence that delivers demonstrable results. Having queried more than 30,000 companies in the past two years, Aberdeen is positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to AberdeenTM for insights that drive decisions. For additional information, visit Aberdeen or call (617) 723-7890.
Intergis is a leading single-source provider of mobile resource management and logistics solutions for small, medium and large businesses in a variety of industries. Intergis solutions perform as promised by integrating GPS tracking and navigation technology with scheduling and route optimization applications. Intergis helps customers gain efficiencies in their operations and get measurable results quickly to control costs, improve productivity, minimize risk and increase customer satisfaction. For more information, visit www.intergis.com.
Andrew Lavin/Dana Govern
A. Lavin Communications
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