Hydraulic Components manufacturer boosting “ease of doing business” for their customer base with new online tools and digital product downloads
Cincinnati and Cleveland, OH, May 25, 2016 – Power management company Eaton, has recently expanded their digital product configurator to include large bore tie rod and mill duty cylinders. Built by CADENAS PARTsolutions, the digital product configurator is significantly increasing EoDB or “ease of doing business” for the Eaton’s cylinder customers.
Formerly, engineers would have to wait to get the Eaton CAD model they need, through the formal request process. Now the process is self-serve, the customer can configure and instantly download the exact part they need for their project, while working on their own schedule.
Whether sitting behind a desk or on the go, engineers can quickly design the exact cylinder they need, directly from the Eaton website. The online configurator also provides delivery lead time and calculates pricing for distributors. Engineers can quickly generate an interactive 3D preview on-the-fly, before they ever commit to download or purchase the product. They can then download the exact product model they need in over 150 CAD and graphic formats, including native formats in Autodesk® Inventor™, SolidWorks®, Siemens Solid Edge® and NX® software, PTC’s Pro/ENGINEER Wildfire® and Creo®, CATIA® and many more. This on-demand capability makes the job of design engineers easier and delivers an exceptional customer experience. Additionally, a custom PDF datasheet for the configured cylinder can be downloaded to complete the designer’s project portfolio and more easily share information with purchasing or other departments who don’t have CAD access.
EoDB, or “Ease of Doing Business” is an organizational goal for many industrial manufacturers, but Eaton has made it their top priority for driving new business and increasing customer retention. By adding CADENAS PARTsolutions embedded product catalog to their website, Eaton is able to better meet the needs of engineers who require high-quality product models for their designs.
“Everyone wants the fast-track to information these days, and our customers are no exception,” says Stephanie Risberg, Product Manager at Eaton. “Our clients demand fast and easy access to our product information in order to meet their own deadlines and customer requirements. CADENAS PARTsolutions offers us the most complete package to accurately fulfill our CAD requests, instantly in nearly every format needed.”
The project was taken on as a joint venture between the marketing and engineering departments at Eaton, says Risberg.
“The driving force behind the selection of CADENAS PARTsolutions was their flexibility and ease of doing business for the customer,” states Risberg, “Engineering loves it because it saves them a ton of time and money; marketing loves it because it drives sales and creates a positive customer experience. It’s truly a win-win for both departments.”
Rob Zesch, President and COO of CADENAS PARTsolutions, adds, “PARTsolutions is excited to be a part of Eaton’s’ EoDB initiative. We have seen what this technology can do for manufacturers, all over the world, who are looking to be easier to do business with. We look forward to working with Eaton to increase their sales and foster a remarkable experience for their customers.”
About Eaton Corporation
Eaton is a power management company with 2015 sales of $20.9 billion. Eaton provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton has approximately 97,000 employees and sells products to customers in more than 175 countries. For more information, visit www.eaton.com.
About CADENAS PARTsolutions
CADENAS PARTsolutions is a leading provider of next generation 3D part catalog management and sales configuration solutions. For large manufacturers, CADENAS PARTsolutions provides centralized 3D standard part catalogs making it easy for global design teams to find, reuse, and control standard and proprietary parts. For component manufacturers, CADENAS PARTsolutions provides 3D part catalog with CAD download technology to increase sales lead generation and to ensure that components get “designed in” to OEM products. www.partsolutions.com.
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