Intergraph's OMS software enables Oncor to reduce time to restore power, improve customer satisfactionHUNTSVILLE, Ala., Jan. 28, 2013 — (PRNewswire) — �Oncor recently deployed Intergraph®'s InService Outage Management System (OMS), which automatically determines where network faults are located, allowing Oncor to gain up-to-date information and respond and restore outages quicker while operating safely.
As the sixth-largest transmission and distribution company in the United States, with a meter count of 3.2 million, Oncor customers expect dependable electric power. Intergraph's OMS software increases network reliability by proactively monitoring the grid for potential problems using distribution analytics and alarming for notification when there is a potential problem on the grid.
Oncor has also integrated Intergraph's OMS with its advanced metering system (AMS). Data from the AMS provides early identification of outages, determines outage extents, and verifies power restoration to customers involved in outages, enabling Oncor to easily verify outages and quickly dispatch crews for outage restoration. The integration with the Smart Meters has allowed Oncor to identify the outage location and dispatch a crew to restore power before customers call to report the outage.
Currently, more than 2.6 million advanced meters have been installed, with a total of more than 3.2 million to be completed by the end of the year.
"This is a game-changer for our customers," said Jim Greer, Oncor Chief Operating Officer. "In the past, we typically didn't know about a power outage until a customer reported it, but now, we are able to use the information from our advanced meters to diagnose and fix issues on our system before they cause problems."
Intergraph is the leading global provider of engineering and geospatial software that enables customers to visualize complex data. Businesses and governments in more than 60 countries rely on Intergraph's industry-specific software to organize vast amounts of data to make processes and infrastructure better, safer and smarter. The company's software and services empower customers to build and operate more efficient plants and ships, create intelligent maps, and protect critical infrastructure and millions of people around the world.
Intergraph operates through two divisions: Process, Power & Marine (PP&M) and Security, Government & Infrastructure (SG&I). Intergraph PP&M provides enterprise engineering software for the design, construction, operation and data management of plants, ships and offshore facilities. Intergraph SG&I provides geospatially powered solutions including ERDAS technologies to the public safety and security, defense and intelligence, government, transportation, photogrammetry, and utilities and communications industries. Intergraph Government Solutions (IGS) is an independent subsidiary for SG&I's U.S. federal business.
Intergraph is part of Hexagon (Nordic exchange: HEXA B; www.hexagon.com), a leading global provider of design, measurement and visualization technologies that enable customers to design, measure and position objects, and process and present data. For more information, visit www.intergraph.com and www.hexagon.com.
©2013 Intergraph Corporation. All rights reserved. Intergraph is part of Hexagon. Intergraph and the Intergraph logo are registered trademarks of Intergraph Corporation or its subsidiaries in the United States and in other countries. Other products and brand names are trademarks of their respective owners.