Brazil electric company can cut outage time by 33 percent with Intergraph's InServiceHUNTSVILLE, Ala., Dec. 7, 2012 — (PRNewswire) — �CPFL Energia selected Intergraph® partner SISGRAPH to deploy Intergraph's InService outage management and mobile workforce management systems to benefit more than seven million customers in 569 cities across Brazil.
"The Intergraph InService solution from SISGRAPH proved to be a stable, high-performance system at RGE, a CPFL Energia company in Rio Grande do Sul, which has used Intergraph software for years," said Alexandre Junqueira Franco, Projects and TI Business Solutions Department Manager at CPFL Energia. "This validation was important when selecting a solution to improve operations across eight distribution companies and serve an even greater number of customers."
Using Intergraph's InService products, SISGRAPH will provide CPFL Energia with integrated outage management and mobile workforce management capabilities that tie into the utility's GIS, ERP and SCADA systems. InService's outage management system helps determine the cause and location of an outage and speeds service restoration times by as much as 33 percent, while its integrated mobile solution provides field crews with access to outage information and maps, providing better coordination between crews and dispatchers. CPFL Energia joins more than 600 utilities and communications companies around the world that power smarter decisions with Intergraph software.
"The new solution from SISGRAPH and Intergraph will change the way CPFL Energia executes its services in the field," said Fernando Schmiegelow, Marketing Director, SISGRAPH. "By integrating outage management and mobile workforce management into a single solution that can benefit its customers, CPFL Energia is demonstrating its leadership and commitment to customer service."
SISGRAPH has been providing Intergraph solutions to Brazil since 1980. SISGRAPH provides exclusive sales, consulting, implementation and training services - in its Training Center or in its customers' facilities as well - for all Intergraph Process, Power & Marine products in Brazil and for all Intergraph Security, Government & Infrastructure products in Latin America and the Caribbean. SISGRAPH's technical team of more than 100 engineers and specialists has deep knowledge of Intergraph products, its applications and the markets to which they are destined. In 2011 SISGRAPH became, as well as Intergraph, a Hexagon Group company, which is the global leading supplier of Project Technologies, management and visualization. For more information about SISGRAPH, visit www.sisgraph.com.br.
Intergraph is the leading global provider of engineering and geospatial software that enables customers to visualize complex data. Businesses and governments in more than 60 countries rely on Intergraph's industry-specific software to organize vast amounts of data to make processes and infrastructure better, safer and smarter. The company's software and services empower customers to build and operate more efficient plants and ships, create intelligent maps, and protect critical infrastructure and millions of people around the world.
Intergraph operates through two divisions: Process, Power & Marine (PP&M) and Security, Government & Infrastructure (SG&I). Intergraph PP&M provides enterprise engineering software for the design, construction, operation and data management of plants, ships and offshore facilities. Intergraph SG&I provides geospatially powered solutions including ERDAS technologies to the public safety and security, defense and intelligence, government, transportation, photogrammetry, and utilities and communications industries. Intergraph Government Solutions (IGS) is an independent subsidiary for SG&I's U.S. federal business.
Intergraph is part of Hexagon (Nordic exchange: HEXA B; www.hexagon.com), a leading global provider of design, measurement and visualization technologies that enable customers to design, measure and position objects, and process and present data. For more information, visit www.intergraph.com and www.hexagon.com.
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