The PLM Insider

Jyotirmoy Dutta
Jyotirmoy Dutta
Jyotirmoy Dutta has been working as a PLM consultant for more than a decade with expertise in PLM Strategy Consulting, Solution Architecting, Offshore Project Management and Technical Leadership. He has led several full life-cycle PLM implementations, specially in the Consumer Products, Electronics … More »

Effective Product Returns using PLM

 
May 13th, 2012 by Jyotirmoy Dutta

 

I write this post based on my latest experience of buying two products from a leading retailer and then returning them both after scarcely being able to use either one. Every one of us has experienced this common scenario on a regular basis.

The first product was a home water filter made by Fortune 100 chemicals major and the second product was a piece of furniture made by leading producer of “ready to assemble” residential furniture.

In the first case, I simply could not get the product to work as anticipated. After tinkering for an hour or so with it I headed to their website – was extremely dismayed to find no product support/self-help available, had a long wait time to get to their customer care and there were no FAQ’s on what could go wrong and how to fix such issues. It seemed like the “big-company” had forgotten its retail customers or were not very inclined to serve them.  Therefore, I took my receipt and headed back to the store.

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Cloud Based PLM and Enterprise Application Integration

 
April 3rd, 2012 by Jyotirmoy Dutta

 

Putting PLM in the cloud is not enough – What matters most is enterprise application integration.

Cloud Based PLM

There have been a number of announcements lately of putting PLM in the cloud. It started Dassault making its V6 platform available from AWS last year; it gathered much more steam with Arena’s launch of PDXViewer and mostly Autodesk’s launch of PLM 360. I haven’t personally tested PLM 360 yet, but take it from reviews of Deelip and Oleg that end-user experience is pretty great.

The fact that an on-premise PLM implementation is expensive and a time-intensive process remains true (which requires software licenses and a considerable infrastructure and consulting investment) and since cloud PLM solutions are maintained by the software provider, which means set-up is easy and requires no internal resources for updates/upgrades will endow manufacturers to see faster returns on investments. Also as Michael Driscoll notesThe cloud is a more fault-tolerant and flexible operating system than its predecessors. These two advantages derive from the cloud’s two hallmark features: it is both virtualized and distributed. Because it’s virtualized, failing hardware can be upgraded or swapped out, and virtual processes can be migrated to new machines with little end-user impact. Because it’s distributed across thousands of commodity boxes, services’ compute and bandwidth needs can be scaled up or down, and disk storage limitations are almost an anachronism.”

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Increasing Software in Automobiles – Can ALM-PLM Help?

 
March 6th, 2012 by Jyotirmoy Dutta

Readers following the Consumer Electronics Show (CES 2012) at Vegas this year would have unmistakably noted car makers showing off their latest and greatest gizmos. As MSN noted in its editorial: “Audi, Chrysler, Ford, Kia, Mercedes-Benz and Subaru all used North America’s largest trade show to demonstrate advances in in-car infotainment, showcase next-generation alternative-powertrain vehicles and offer conceptual visions of how technology will power cars not only a few years from now, but well into the future.” And most of the latest innovation in automobiles is being done using software. Wired magazine in its article “Software Takes On More Tasks in Today’s Cars” notes “According to one study, 90 percent of the innovation we’re seeing within the auto industry is driven by advancements in software and gadgetry.” IEEE Spectrum ran an article some time back titled “This Car Runs on Code” where it put out some in-depth statistics: “It takes dozens of microprocessors running 100 million lines of code to get a premium car out of the driveway, and this software is only going to get more complex.”

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Competing on Analytics – Time for PLM based Analytics?

 
January 30th, 2012 by Jyotirmoy Dutta

This recent newspaper article caught my eye: “Mu Sigma receives $108 million funding” []. “Mu Sigma, the analytics and decision-support services company, has received a $108 million investment round led by private equity firm General Atlantic. While $93 million came from General Atlantic, the remaining came from venture capital firm Sequoia Capital, which had previously (in April) led a $25-million round of funding of Mu Sigma.

There has been some recent action going on in the analytics software market. In September, US-based predictive analytics provider Opera Solutions received $84 million in funding, which the Wall Street Journal said values the firm at $500 million. After acquiring crime data intelligence software developer i2, Big Blue bought Canadian risk management analytics software developer Algorithmics for $387 million in the same month.

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