Total Quality Management
by Dale H. Besterfield

List Price: $93.85
Amazon Price: $30.39
You Save: $63.46 (68%)

Editorial Reviews
This text provides an exploration of total quality management (TQM) - covering not only the principles and practices, but also the tools and techniques. Topics discussed include statistical process control (SPC), ISO 9000, benchmarking, quality function deployment (QFD), concurrent engineering, experimental design, Taguchi's quality engineering, product liability, and additional techniques (FEMA, Poka-Yoka, Component Search). The study also explains the principles and practices of TQM leadership, customer satisfaction, employee improvement, continuous process improvement, supplier management, and performance measures.

Book Details
  • Media : Hardcover
  • Publisher : Prentice Hall College Div (1995-01-01)
  • Language : English
  • ISBN : 0130306517
  • Sales Rank : # 5,352,239 in Books Sales

SolidCAM: Program your CNCs directly inside your existing CAD system.

Featured Video
Jeff RoweJeff's MCAD Blogging
by Jeff Rowe
Siemens Goes ECAD With Mentor Graphics Acquisition
Mechanical Engineer for IDEX Corporation at West Jordan,, UT
GIS Analyst II for Air Worldwide at Boston, MA
Senior Structural Engineer for Design Everest at San Francisco, CA
Business Partner Manager for Cityworks - Azteca Systems, LLC at Sandy, UT
Upcoming Events
Design & Manufacturing, Feb 7 - 9, 2017 Anaheim Convention Center, Anaheim, CA at Anaheim Convention Center Anaheim CA - Feb 7 - 9, 2017
Innorobo 2017 at Docks de Paris Paris France - May 16 - 18, 2017
Display Week 2017 at Los Angeles Convention Center 1201 S Figueroa St Los Angeles CA - May 21 - 26, 2017

Internet Business Systems © 2016 Internet Business Systems, Inc.
595 Millich Dr., Suite 216, Campbell, CA 95008
+1 (408)-337-6870 — Contact Us, or visit our other sites:
AECCafe - Architectural Design and Engineering EDACafe - Electronic Design Automation GISCafe - Geographical Information Services TechJobsCafe - Technical Jobs and Resumes ShareCG - Share Computer Graphic (CG) Animation, 3D Art and 3D Models
  Privacy Policy Advertise