Grand River Group has established itself as an industry leader among motorcycle manufacturers in China using PTC's product development system to support its dedication to innovation and high quality standards. As a result of its rapid business expansion, the company anticipated that its parts supply business would become its fastest growing segment. However, it soon became clear that the traditional manual process of editing and publishing parts catalogs couldn't keep up with the updates of products available on the market. The discrepancy between catalog and actual product offerings caused errors in orders, impacting the quality of customer service and slowing the company's ability to take revenue on orders. Consequently, Grand River Group decided to implement a solution that would provide distributors and retailers with the most up-to-date, accurate parts information in the shortest timeframe possible.
Ultimately, Grand River Group selected Arbortext to significantly reduce the time for creating new content for the catalog while at the same time lowering the cost of publication and distribution. Since Arbortext is part of the PTC Product Development System, Grand River was also able to manage the catalog information with Windchill(R). Using the service bill of materials data in Windchill, the Arbortext solution enables the automated publication of the catalog, which can be delivered in both PDF and web-based formats. Additionally, the Parts Supply Department is now able to create three separate parts catalogs for three different vehicle models weekly.
"The PTC PDS is the answer to improving our business by helping us maintain the highest customer service standards," said Deng Xiao Li, Parts Supply Department manager, Grand River Group. With the implementation of Arbortext, customers are able to purchase the parts they ordered with greater efficiency than previously available and can be confident that they will get the components they need. Additionally, the PTC PDS is capable of creating the parts catalog automatically, and publishing catalogs on a regular basis. As a result, the publishing cycle of parts catalogs has been reduced to 10 work days from the original 22 days.
"This is a great example of PTC's Product Development System providing end-to-end process support from product data to after-market catalogs," said Martin Walters, director Automotive Market Strategy, PTC. "Our solution's unique integral approach enables our customers to work faster and more efficiently than with any other solution."
About Grand River Group
Grand River Group is a large professional motorcycle manufacturing joint venture. In November 1991, the Group was established in Jiangmen City in Guangdong Province. Until today, the Group has become a large motorcycle manufacturing joint venture that integrates research and development, manufacturing and selling together, occupying 480,000 square meters with more than 9,000 existing workers, over 500 Assistant plants and 7,000 distributors. From 2003-2006, the Group's motorcycle production and sales had respectively consolidated its industrial leading position in four consecutive years. Until March 2007, the group has achieved production and marketing in a total of 10 million motorcycles. For more information on Grand River Group, please visit www.dachangjiang.com
About PTC Solutions for Dynamic Publishing
PTC solutions for dynamic publishing enable companies to automate the assembly and publishing of product or service information in multiple languages and formats. These solutions are made up of the Arbortext product family and are used by 30% of Fortune 500 companies, including those in the manufacturing, life sciences, publishing, and government industries.
About PTC
PTC (Nasdaq: PMTC) provides leading product lifecycle management (PLM), content management and dynamic publishing solutions to more than 50,000 organizations worldwide. PTC customers include the world's most innovative companies in manufacturing, publishing, services, government and life sciences industries. PTC is included in the S&P Midcap 400 and Russell 2000 indices. For more information on PTC, please visit www.ptc.com
Except for the historical information contained herein, matters discussed in this news release may constitute forward-looking statements that involve risks and uncertainties that could cause actual results to differ materially from those projected. These risks and uncertainties include: the successful development and integration of the technology necessary to offer integrated solutions that adequately responds to our customer's evolving dynamic enterprise publishing and data management requirements; PTC's ability to retain and maintain relationships with key Arbortext employees, customers and other strategic partners, including those within markets and vertical industries with which PTC has little experience; and the market for, and customer adoption of, dynamic enterprise publishing may not grow as quickly as PTC expects, as well as other risks and uncertainties detailed from time to time in reports filed by PTC with the Securities and Exchange Commission, including the Company's most recent reports on Form 10-K and 10-Q. The announcement of any particular selection of PTC products is not necessarily indicative of the timing of recognition of revenue therefrom or the level of revenue for any particular period.
PTC and its logo, The Product Development Company, Windchill, Arbortext and all PTC product names and logos are trademarks or registered trademarks of Parametric Technology Corporation or its subsidiaries in the United States and in other countries.
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